Job Description:

• Answer and direct phone calls in a polite and professional manner, taking accurate and detailed messages when needed.
• Provide excellent customer service and greet and direct clients and visitors.
• Be the first contact for shipments coming and going. Will need to keep paperwork in order and direct to the proper person for loading/unloading.
• Perform data entry, including invoicing/billing, maintaining the customer database with current and accurate information, file management, document organization, scanning appropriate work orders and documents to invoices and customer profiles.
• Process credit card payments.
• Provide administrative support to ensure efficient operation of the office.
• Develop and maintain a filing system for important documents, including all customer purchases and all vendor receipts and files.
• Act as a personal assistant to the management team when necessary.
• Handle sensitive information in a confidential manner.

Qualifications:

• At least 2 years of experience as an administrative assistant or relevant role.
• Proficient in phone systems, office management, Microsoft Word, Excel, Outlook, and QuickBooks.
• Excellent organizational skills with the ability to prioritize tasks and meet deadlines.
• Strong attention to detail and problem-solving skills.
• Ability to work independently with minimal supervision.
• Excellent written and verbal communication skills.
• Strong customer service orientation.
• High level of professionalism and integrity.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Pay based on experience & level of qualifications

Job Type: Full-time or Would Consider Part-time to the right individual

Expected hours: 30-40 per week

Benefits available for Full-time hire:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8-hour shift
• Monday to Friday